Category: ‘Consulting’

7 Tips For Successful Catalog Marketing

January 23, 2012 Posted by Kantatasamsara

The catalog can be a great sales and marketing tool for your organization. It has the ability to list and showcase many of your hottest products, and may have room left over for short articles or a brief company history. Before you head to the catalog printing phase, you should have a catalog marketing strategy.

Here are some catalog marketing tips that will prepare you to achieve your marketing goals.

1.) Get your catalogs into the right hands

Since catalogs are a more expensive endeavor than other forms of print advertising, it is important to give your catalogs to a market that wants to buy your products or services. Your catalog mailing list should be streamlined to weed out recipients who are unlikely to make a purchase. When you are selling to a niche market (such as bird watchers), it is even more important to match the catalog with the average niche recipient.

2.) Include the most popular products

Since each catalog is a product showcase that may be viewed by multiple people, it is important to focus on popular products or new products that your marketing team predicts will be hot sellers. The exception to this rule is when you want to sell off unpopular inventory that is gathering dust at the warehouse. In that case, you may want to heavily discount the merchandise and list it in the catalog.

3.) Use multiple calls to action

A catalog typically has enough space for plenty of calls to action. There might be order forms along with invites to visit the website and shop there. A call to action to visit the retail location can also be a good idea. Some people use catalogs to look at the products and learn about them, but they use a non-catalog method to make a purchase.

4.) Include customer testimonials

If you have the extra space available, including customer testimonials prior to catalog printing is a great way to show potential customers that your company deserves loyalty. Select testimonials that are not too boring and yet not so wild that the focus is lost.

5.) Give the best offers

Catalog recipients should have the best offers that are possible. An accepted special offer on one product may entice the buyer to add one or more non-discounted purchases. Offering free shipping for a minimum purchase amount is an excellent method to stimulate purchase behavior.

6.) Collect marketing data

It’s a good idea to study past catalog efforts of your company and make conclusions based on that data that can help for the next catalog issue. Be certain to adjust for new factors such as economic conditions and changes in customer preference.

7.) Test catalogs against each other

It can be a wise strategy to send out two versions of the same catalog if you are uncertain about a particular design choice, such as whether to include an order form and which products to use. Based on the responses from each catalog, you can tell which design is more popular.

Tips From a Consultant on How to Improve Employee Productiveness

December 15, 2011 Posted by Kantatasamsara

Time and time again I hear from clients their frustration with firing bad employees and then watching the business unemployment insurance rate go up. Small businesses can’t afford to hire the wrong people. Some bad hires are inevitable but you can lessen the likelihood by just putting into place some basic employee policies and hiring practices.

Many small businesses do not put employee policies and hiring practices into place from the fear of becoming too corporate. This is a big mistake. To protect your business, you must put them into place. For example, a business with no employee policies such as a dress code and no formal firing process leaves the business open to employee lawsuits and government investigations. I will highlight this with the following example:

The Scenario:

Emily, who is a waitress at a local restaurant, wears inappropriate attire while on duty and is constantly treating customers rudely. After being warned multiple times by the manager with no change in behavior she is fired. Emily immediately files for unemployment and files a discrimination claim against the manager because she believes she was unfairly targeted regarding how she dressed.

The Results – Cafe Alpha with no employee policies in place

Emily is granted unemployment by the state and Cafe A’s unemployment insurance rate increases as a result. The state believes she was unfairly fired due to the lack of documentation of her inappropriate behavior. In addition, Cafe A is under investigation for discrimination and Cafe A will need to incur legal costs to defend itself against the state. (more…)

Business Consulting Firms Impact Creativity and Performance

November 23, 2011 Posted by Kantatasamsara

Business coaches are catalysts. They inspire personal and professional growth in individuals to help businesses achieve their goals. The impact of business consulting firms on organizations cannot be overrated. They change the way executives approach their own responsibilities and how to better motivate the people they manage.

But how do you, as a business consulting firm, actively make a meaningful impact? What creative strategies can you use to promote business development, talent management, and change management?

It all starts by identifying how personal benefits are linked with business benefits. A dynamic balance between the two provides the context for a creative, strategic, and innovative business relationship. Let’s look at a few of the ways a business consulting firm impacts success:

• Commitment: As a business coach, it’s difficult to create commitment out of thin air. Executives have to be open and willing to change in the first place. But you can encourage commitment by inspiring executives to work towards goals that have a meaningful impact on their skills as well as the business’ results. Your work should empower executives to find and use their own creativity and initiative to work and perform in a way that positively impacts the business.

• Creativity: It is your job as a business consulting firm to ask a lot of questions, listen to personal and professional challenges, and provide valuable feedback to stimulate executives’ thinking. This is a very creative process that involves pushing them to discover new ideas that are both useful and practical to the success of the business. The real growth happens when executives implement the changes and stand behind their convictions. (more…)